Frequently Asked Questions
Everything you need to know about your Arzopa portable display experience.
Does my device need a specific port to connect to an Arzopa monitor?
Our monitors connect via a single USB-C cable for both power and signal if your device supports Thunderbolt 3/4 or USB-C DP Alt Mode. Alternatively, you can use the Mini-HDMI port with an external power source.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders. Typically, processing takes 1-2 business days, and delivery takes between 3 to 7 business days depending on your location.
What is your return policy for electronics?
We provide a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Does the monitor require an internal battery to function?
Most Arzopa models are ultra-slim and do not contain an internal battery. They draw power directly from your laptop, smartphone, or a portable power bank via USB-C.
What kind of warranty comes with my purchase?
Every Arzopa product comes with a standard 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.
Are Arzopa monitors compatible with gaming consoles?
Yes, our portable monitors are fully compatible with PS4/PS5, Xbox, and Nintendo Switch. For the Nintendo Switch, you can often connect via USB-C directly without the need for a dock.