Returns & Exchanges
At Arzopa, we stand behind the quality of our portable monitors and electronics with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your item in its original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the device in its original box including all accessories, cables, and manuals to ensure the item is protected during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking number for reference.
- 4.Inspection and Refund
Once our technicians inspect the returned unit, we will process your refund or dispatch your replacement within 3-5 business days.